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To break down communication barriers between
health care providers and Spanish speaking patients, Hablamos Juntos
selected ten existing health care organizations as “demonstration
sites.” These organizations – which range
from major hospital systems and health plans to grassroots community
organizations – will work with Hablamos Juntos to design
and test innovative approaches that improve health care services
for Latino patients. Demonstration sites will explore the feasibility
and affordability of expanding interpreter services, providing
more health information in Spanish, and using effective signs to
guide patients through the facility. Ideas tested and implemented
successfully will be shared with other health care organizations
throughout the country.
The process of selecting the demonstration
sites lasted nearly a year. After the initial Call for Proposals,
Hablamos Juntos received nearly 180 Letters of Intent by the February
1, 2002 deadline. Three weeks later, twenty-three invitations were
sent to applicants across the nation requesting full proposals
to become one of the ten Hablamos Juntos demonstration sites. The
National Advisory Committee (NAC) met in May 2002, and, after hours
of painstaking review, discussion, and praise for each submitted
proposal, fifteen sites were recommended for site visits. Following
the site visits, the NAC met again in August 2002 to review the
results and recommended ten applicants for planning grant awards
of $150,000 each.
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