California

Molina Healthcare of California, Inc., Long Beach, California

University of California, Irvine, College of Medicine
Mt. San Antonio Community College
Leader : Martha Bernadett, MD, MBA
University of California, Irvine CA
Approach

University Partner Profile

Latino Standardize Patient Program
University of California, Irvine, College of Medicine (UC Irvine)
A clinical teaching and evaluation process which utilizes a standard patient for performance based assessments for medical students. An extension and implementation of the standardized patient program to provide assessments for conditions present in the Latino Community.

Health Care Interpreter Program
Mt. San Antonio Community College (Mt. SAC)
Designed to train bilingual and bicultural students to develop the skills necessary for effective language interpretation in health care settings.

Leader : Martha Bernadett, MD, MBA

A Family Physician and owner-manager of Molina Healthcare, Inc. She received her medical degree at UC Irvine and her Masters in Business degree at Pepperdine University. She received her residency training through UCLA at Santa Monica Hospital where she served as Chief Resident. She currently holds the position of Executive Vice President, Research and Development. Dr. Bernadett's interest in designing innovative approaches to improving access to healthcare for the underserved population is evident in her pursuit and receipt of grants supporting patient care access and cultural competency, the development of a literacy program and development of continuing medical education programs for physicians on doctor-patient communication and plain language.

University of California, Irvine CA

UC Irvine will provide cases, checklists, training manuals and other exam support materials. This information will be available to other interested educational programs at the end of the project. Through academic preparation the candidates will learn: roles and responsibilities of an interpreter in healthcare settings, basic knowledge of common medical conditions, treatments and procedures, medical terminology, anatomy and physiology, language and cultural nuances for specific populations, application of interpreting skills in English and language services, professional development.

Approach

The program will focus on:
a) Develop standardized clinical cases that focus on clinical conditions which have a high level of incidence and prevalence in the Latino community.
b) Develop Case Specific Checklist to measure the students’ knowledge and attitude related to specific Latino beliefs, values and culture.
c) Develop language specific training and assessment support materials.
d) Train medical students to work with on-site and telephone interpreters as part of the standardized patient setting, integrating the CHIA Interpreter Standards as applicable.
e) Employ a bilingual standardized patient trainer who recruits and trains Latino standardize patients for assessments.
f) Develop measures for outcomes.
g) Distribute Latino cases, checklists, training manuals and other exam support materials to other interested educational programs at the end of the project.